Episode 69: Preparing Clients for the Unknown
As organizers and productivity professionals, we are uniquely positioned to help our clients prepare for inevitable challenges. But how can we best go about it, and what are some of the key challenges?
In Episode 69, NAPO Stand Out Podcast Host, Clare Kumar interviews Professional Organizer and NAPO member, Lisa Witzleben. Lisa has a background of working in logistics, and has worked alongside the State of Alaska, Division of Homeland Security & Emergency Management as a logistics planner. In 2015, she became a solopreneur, running her own business, Unclutter Me by Lisa Witzleben, LLC. Lisa assists her clients in leading a simpler life through an intentional process of decluttering then organizing.
Listen in as Lisa explains what stops people from preparing for known and unknown risks and what she does to help them face the unknown by creating a plan, and acting on it, all while providing support and fostering a sense of safety. Lisa also shares key tips for getting your own preparation plans in order by starting with a “go folder” and explains the significance behind having one!
Tune into this episode to learn more about how you can prepare your clients for the unknown!
About the Speaker
Lisa Witzleben spent over 13 years working within logistics positions for various private and state sectors. Upon receiving her Masters of Science in Global Supply Chain Management, she worked alongside the State of Alaska, Division of Homeland Security & Emergency Management as a logistics planner. In 2015, Lisa transitioned her skills and expertise into becoming a professional organizer, focusing on residential clients and professional speaking and founded her own business, Unclutter Me by Lisa Witzleben, LLC.
Key Points From This Episode:
- What business owners can do to help people in positions of fear and overwhelm.
- The importance of starting the conversation around support and organization with clients.
- How to work with your clients step-by-step to face the unknown by creating a plan, and acting on it.
- How to create urgency about acting while also fostering a sense of safety by being direct to your clients.
- Exploring a list of unknowns that one must be prepared for, from minor healthcare issues to natural disasters.
- The importance of creating a “go folder”.
- Digital versus physical, and why Lisa highly recommends keeping physical copies of your documents.
- What COOP means, and why business owners should be aware of it in preparing for their own unknowns.
- Conversations to have with your employees about these unknowns, large or small.
- And much more!
Links Mentioned in Today’s Episode:
Lisa Witzleben on LinkedIn – https://www.linkedin.com/in/lisa-witzleben-365843113/
Lisa Witzleben on Instagram – https://www.instagram.com/unclutterme/
Lisa Witzleben on YouTube – https://www.youtube.com/channel/UC27CRMY70IXgVUvKfBokjPw
Unclutter Me by Lisa Witzleben – https://lisawitzleben.com/
NAPO — http://napo.net/join